- You have all the prerequisites which were required to resolve the problem and issue was not resolved till the time account was active.
- The issue is out of scope for the particular plan.
- 30 days have not passed after the issue was last worked upon by an Blaze Plexus executive.
- There has not been a closed ticket or resolved issue in the past for unlimited plans.
You understand and agree that Blaze Plexus shall under no circumstance be responsible for any lost or corrupted software or data. Blaze Plexus strongly recommends that you at all times maintain a complete data backup and disaster recovery plan. Account, password, and security: for you to submit a plan order, you must complete the registration process by providing us with current, complete and accurate information as prompted by and required under the applicable registration form. You also will choose a password and a user name. You are solely and entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are solely and entirely responsible for any and all activities that occur under your account. You agree to notify Blaze Plexus immediately of any unauthorized use of your account or any other breach of security. Blaze Plexus will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Blaze Plexus or another party due to someone else using your account or password. You may not use anyone else's account at any time, without the permission of the account holder.